Report issues with WestConnex
Residents and business owners can raise issues about:
- noise, dust, fumes, odour,
- pollution
- out-of-hours works
- night work, night lighting
- worker behaviour and parking
- truck movements
- traffic and pedestrian detours
- lack of suitable notification.
All registered
complaints are required to be investigated.
Stage 1
|
Stage 2
|
Stage 3A
|
Stage 3B |
If you live in:
you may be dealing with Stage 1 of the WestConnex Project.
|
If you live in:
you may be dealing with Stage 2 of the WestConnex Project.
|
If you live in:
- Annandale
- Ashfield
- Camperdown
- Erskineville
- Haberfield
- Leichhardt
- Newtown
- Stanmore
- St Peters
you may be dealing with Stage 3A of the WestConnex Project.
|
If you live in:
- Annandale
- Balmain
- Leichhardt
- Lilyfield
- Rozelle
you may be dealing with Stage 3B of the WestConnex Project.
|
Stage 1 contacts
For any and all complaints regarding WestConnex, you can and should lodge a formal complaint with WestConnex itself. Every complaint helps and might reduce local impacts.
Contact WestConnex
By phone: 1800 660 248 and ask for the M4 East team
By email: info@m4east.com.au and include "This is a formal complaint" in the body of the email.
Contact the NSW Environment Protection Authority about out-of-hours works, noise, dust, fumes, odour or any form of pollution
By phone: 131 555 (24 hours a day, seven days a week)
By email: info@environment.nsw.gov.au with the subject "Attn: WestConnex M4 East."
Contact the Department of Planning, Industry & Environment's WestConnex Compliance Officer about construction work, workers, traffic or pedestrian changes
By phone: 1300 305 695 (24 hours a day, seven days a week)
By email: compliance@planning.nsw.gov.au with the subject "Attn: WestConnex M4 East."
Council does not have a formal compliance role over WestConnex. However, you can copy Council into any email by using the Council email council@innerwest.nsw.gov.au You can also phone the Council on 9392-5000, or lodge a requested directly via our "Feedback and complaints" page.
Stage 2 contacts
For any and all complaints regarding WestConnex, you can and should lodge a formal complaint with WestConnex itself. Every complaint helps and might reduce local impacts.
Contact WestConnex
By phone: 1800 660 248 and ask for the New M5 team
By email: info@newm5.com.au and include "This is a formal complaint" in the body of the email.
Contact the NSW Environment Protection Authority about out-of-hours works, noise, dust, fumes, odour or any form of pollution
By phone: 131 555 (24 hours a day, seven days a week)
By email: info@environment.nsw.gov.au with the subject "Attn: WestConnex New M5."
Contact the Department of Planning, Industry & Environment's WestConnex Compliance Officer about construction work, workers, traffic or pedestrian changes –
By Phone: 1300 305 695 (24 hours a day, seven days a week)
By Email: compliance@planning.nsw.gov.au with the subject "Attn: WestConnex New M5."
Council does not have a formal compliance role over WestConnex. However, you can copy Council into any email by using the Council email council@innerwest.nsw.gov.au. You can also phone the Council on 9392-5000, or lodge a requested directly via our "Feedback and complaints" page.
Stage 3A contacts
For any and all complaints regarding WestConnex, you can and should lodge a formal complaint with WestConnex itself. Every complaint helps and might reduce local impacts.
Contact WestConnex on
By Phone: 1800 660 248 and ask for the M4-M5 Link Tunnels team
By Email: info@m4-m5linktunnels.com.au and include "This is a formal complaint" in the body of the email.
Contact the NSW Environment Protection Authority about out-of-hours works, noise, dust, fumes, odour or any form of pollution
By Phone: 131 555 (24 hours a day, seven days a week)
By Email: info@environment.nsw.gov.au with the subject Attn: M4-M5 link tunnels.
Contact the Department of Planning, Industry & Environment's WestConnex Compliance Officer about construction work, workers, traffic or pedestrian changes –
By Phone: 1300 305 695 (24 hours a day, seven days a week)
By Email: compliance@planning.nsw.gov.au with the subject Attn: M4-M5 link tunnels.
Council does not have a formal compliance role over WestConnex. However, you can copy Council into any email by using the Council email council@innerwest.nsw.gov.au. You can also phone the Council on 9392-5000, or lodge a requested directly via our "Feedback and complaints" page.
Stage 3B contacts
For any and all complaints regarding WestConnex, you can and should lodge a formal complaint with WestConnex itself. Every complaint helps and might reduce local impacts.
Contact WestConnex on
By Phone: 1800 660 248 and ask for the Rozelle Interchange team
By Email: info@rozelleinterchange.com.au and include "This is a formal complaint" in the body of the email.
Contact the NSW Environment Protection Authority about out-of-hours works, noise, dust, fumes, odour or any form of pollution
By Phone: 131 555 (24 hours a day, seven days a week)
By Email: info@environment.nsw.gov.au with the subject Attn: M4-M5 Rozelle Interchange.
Contact the Department of Planning, Industry & Environment's WestConnex Compliance Officer about construction work, workers, traffic or pedestrian changes –
By Phone: 1300 305 695 (24 hours a day, seven days a week)
By Email: compliance@planning.nsw.gov.au with the subject Attn: M4-M5 Rozelle Interchange.
Council does not have a formal compliance role over WestConnex. However, you can copy Council into any email by using the Council email council@innerwest.nsw.gov.au. You can also phone the Council on 9392-5000, or lodge a requested directly via our "Feedback and complaints" page.